When you place an order with us, you are deemed to have accepted the Terms and Conditions set out below. Please read this page carefully as it contains important information. All products supplied by Abrissi comply with current EC European Standards. The terms and conditions set out below do not affect your statutory rights.
Quotations are valid for a 1-week period only.


Orders may be placed by phone, post or email. All orders must be made or confirmed by the customer in writing and are subject to our terms and conditions. It is the client responsibility to identify any specific requirements to Abrissi in writing at the time of placing the order. Once full payment has been made, an invoice including specific wiring and customisation instructions will be sent to the customer either via an email or by post. Please read and check the contents of your invoice carefully. If you consider there to be any errors on your paid invoice, you must notify us in writing within 5 working days from the date of payment. Express orders may be possible at Abrissi’s discretion. Please note that your goods for shipment may be crated or of a large scale.


For all Abrissi orders, it is the client’s responsibility to notify Abrissi in writing prior to payment, if shipping documentation such as Certificate of origin/Packing list are required by customs at the final destination. Please be aware that fees are applicable for Certificate of origin, the fee varies from country to country.


Abrissi accepts Bank Transfers only. All prices on the Abrissi website are without IVA/VAT.

DESIGN STUDIO SERVICES: Technical drawings supplied to clients are chargeable at £100,00 plus VAT per drawing.


Abrissi makes every effort to deliver within the scheduled production time frame. Abrissi cannot be held responsible for delays due to circumstances beyond our control. (e.g. shipping companies). Abrissi has a right to reject, refuse or amend an order with no liability where a design would breach health and safety regulations.


Abrissi does not provide a delivery service, but can arrange independent shipping on behalf of the client. The client’s chosen method of transportation is solely their responsibility. Shipping costs vary depending on size, weight and fragility of items purchased. All packing, shipping and insurance charges are the client’s responsibility. The client’s courier should provide the necessary insurance to cover the order. A signature from the client’s chosen courier upon collection confirms that they have received the goods in perfect condition. Boxes will be labelled in accordance to the client instructions. Abrissi cannot be held responsible for damage to items once they leave our premises. A full delivery address must be confirmed in writing. If the delivery address changes, it is the client’s responsibility to communicate the change in writing. Abrissi will then need to obtain an updated delivery quotation from an independent shipping company and amend all necessary paperwork. International clients are responsible for payment of their country’s customs duty/TAX.


The customer is responsible for unpacking and inspecting the goods immediately on receipt and shall inform Abrissi of any defects or discrepancies, a written notice to Abrissi is required within 3 days of the delivery acceptance. If the customer fails to give such notice they shall be deemed to have accepted the goods. Abrissi will not accept any subsequent claims for damage or shortages which are made at a later date. Murano goods are vacuum packed and should not be opened by shipping companies. All products are handmade in Italy per client per order, therefore natural variances may occur. Colour may vary due to the process of hand blown murano, hand painted metal and wood. Natural variances may occur due to leather being a natural organic material. Actual colours may vary from the colour on your screen due to monitor colour restrictions, therefore colour finishes shown online are intended as a guide only. Please contact our London showroom for further assistance.


Abrissi does not provide an installation service, the client is responsible for choosing a qualified independent electrician to install their products. Should your product need to be assembled, instructions will be provided. Please make sure the doors/windows of the property are an adequate size to accommodate the size of your product. If additional chain and flex is required, this must be specified at the time of order, extra charges will apply. Lightbulbs are not supplied, it is the client responsibility to identify and source any specific lightbulbs which may be required before installation. Abrissi does not provide ceiling hooks for any suspended light fixtures, the client or their fitter is responsible for purchasing suitable hooks for the weight of the product indicated on the invoice. If UL certification is required, please enquire for further information.


As stated in quotations and paid invoices, all ordered products are custom/handmade to the client’s specifications per transaction and cannot be exchanged or returned. Unfortunately you will not be able to cancel an order once it is made. All products are handmade therefore variation in colour and size may occur.


Abrissi lighting products are dimmable and also suitable for LED bulbs, which are not provided.

Abrissi advise LED bulbs to be used on all products sold with shades.

All wiring requests for countries outside Italy should be confirmed in writing at the time of placing the order.

USA Regulations may affect the Design.


Clients will be contacted once their order is ready in Italy, an email confirmation is required in order to proceed with shipment to the final destination. Abrissi will then notify the client once their goods have been shipped. Please do notify us in writing should you require Abrissi to hold your goods for a longer period of time.


• Questa politica riassume i punti chiave su come Abrissi S.r.l raccoglie, utilizza e divulga i dati personali e garantisce la conformità alle leggi e ai regolamenti applicabili.

• Questa politica si applica a Abrissi S.r.l. e la nostra consociata nel Regno Unito, Villa Verde Limited (numero di azienda 04811243).

ABRISSI S.r.l valorizza tutte le informazioni contenenti dati personali affidateci dai nostri clienti e sostiene la fiducia riposta da parte di quest’ ultimi nel modo in cui gestiamo, utilizziamo , memorizziamo e proteggiamo questi dati. La ditta Abrissi si impegnia ad adottare standard elevati nella protezione dei dati e nell’affrontare i problemi di privacy.

Questa dichiarazione spiega come utilizziamo le informazioni fornite e i modi in cui proteggiamo la privacy. La politica di regolamentazione della Privacy potrebbe cambiare di volta in volta, pertanto consigliamo di controllare occasionalmente i nostri disclaimer.

Questa informativa sulla privacy si applica alle informazioni fornite durante la fase di acquisto presso Abrissi s.r.l e Villaverde Ltd e/o tramite utilizzo dei nostri siti Web: abrissi.com e villaverde.london

Qualora avvengano collegamenti ad altri siti non coperti dalla presente informativa sulla privacy, tali link verranno notificati in modo che l’utente sia consapevole di essere inoltrato verso siti web di terze parti.



I dati personali sono informazioni ( comprese opinioni ) che si riferiscono a individui; tramite le quali i medesimi possono essere direttamente o indirettamente identificati, attraverso dati che l’impresa ha o potrebbe avere in suo possesso. Questi individui sono a volte indicati come data subjects.


La legislazione sulla protezione dei dati richiede che tali dati personali siano:

• trattati in modo equo, lecito e trasparente;

• ottenuti per scopi specifici e leciti; • mantenuti accurati e aggiornati;

• adeguati, pertinenti e non eccessivi in relazione agli scopi per cui sono utilizzati;

• conservati per un tempo non superiore al necessario per scopi e fini di utilizzo;

• trattati in conformità ai diritti delle persone fisiche;

• conservati in luoghi sicuri onde evitare eventuale uso non autorizzato, perdita, danneggiamento e/o distruzione accidentale.

Trattiamo tutte le informazioni personali ( ovvero i dati tramite i quali un individuo puo’ essere identificato, incluso nome, indirizzo, indirizzo e-mail, ecc.) forniteci in conformità con le disposizioni della protezione dei dati e la sua applicabile legislazione.

Utilizziamo tecnologie appropriate e software di crittografia per salvaguardare i dati personali, al fine di mantenere sempre alti standard di sicurezza e impedire accessi non autorizzati.

Conserviamo anche i file di log (registro e accesso) che ci consentono di registrare l’utilizzo del sito da parte dei visitatori. I file di registro ci forniscono informazioni statistiche su come le persone utilizzano il nostro sito e sui contenuti che i visitatori stanno visualizzando. I file di registro non contengono alcuna informazione personale e non sono utilizzati per identificare i singoli modelli di utilizzo del sito.


Come azienda, il tipo di dati che raccogliamo ed elaboriamo rientra in una delle seguenti categorie:

• Dati personali ottenuti e creati in relazione alla fornitura dei nostri prodotti;

• Dati personali relativi agli utenti dei nostri siti Web.

• Dati personali relativi alle nostre newsletter e ad altri materiali promozionali.

• Dati personali ottenuti e creati in relazione alla fornitura dei nostri prodotti.

Questi dati includeranno nome e informazioni di contatto, nonché informazioni finanziarie (dettagli e carta di pagamento) utilizzate per acquistare i nostri prodotti.

Useremo e conserveremo queste informazioni per elaborare l’ ordine e fornire i nostri prodotti. Conserveremo i dettagli relativi all’ ordine (esclusi i dettagli inerenti al pagamento) per un periodo di tempo appropriato a fini di assistenza post-vendita e domande in merito ai prodotti.

Potremmo condividere le tue informazioni di contatto con terze parti come società di consegna o installatori. La base legale per il trattamento di questi dati è l’esecuzione di un contratto di vendita con voi.


• Dati personali relativi agli utenti del nostro sito Web Questi dati includeranno tutte le informazioni di contatto inviate tramite il nostro sito web, sezione “contattaci”.

Includerà anche dati tecnici sulla tua visita al sito, tra cui indirizzo IP (Internet), tipo e versione del browser, impostazione e posizione del fuso orario, tipi e versioni del plug-in del browser, sistema operativo e piattaforma e qualsiasi altro dispositivo si usi per accedere al web e al nostro sito. Potremmo condividere questi dati con il provider di hosting del sito web . Elaboriamo questi dati per amministrare e proteggere sia la nostra attività che questo sito Web (compresa la risoluzione dei problemi, l’analisi dei dati, i test, la manutenzione del sistema, l’assistenza, la segnalazione e l’hosting di dati) e inoltre fornire contenuti pertinenti all’utente durante la fase di navigazione sul nostro portale. La base legale per il trattamento di questi dati è il nostro interesse nello studiare le modalita‘ di uso del nostro website da parte dei visitatori, svilupparne l’aspetto e i servizi, far crescere la nostra attività e informare la nostra strategia di marketing).

• Dati personali relativi alle nostre newsletter e altri materiali promozionali.

Questi dati includeranno le informazioni di contatto a cui inviamo la nostra newsletter e altre informazioni commerciali quali indirizzo email, titolo e datore di lavoro. Utilizzeremo questi dati per contattarti con la nostra newsletter o altre comunicazioni quali informazioni sui prodotti, inviti ad eventi ritenuti pertinenti ai tuoi interessi e in linea con le tue preferenze. Potremmo condividere questi dati con MailChimp (o organizzazioni simili) che amministrano gli aggiornamenti e-mail e newsletter per nostro conto. La base legale per il trattamento di questi dati è il vostro consenso e i nostri legittimi interessi in quanto azienda (vale a dire sviluppo e crescita della stessa e strategia di marketing).


I cookie sono estrapolazione di dati creati durante la fase di visita e navigazione di un sito Web e vengono memorizzati nella directory dei cookie del computer in modo temporaneo o permanente. La nostra azienda utilizza solo cookies First Party ( Una piccola quantità di testo memorizzato nel computer dell’utente e creato dal sito Web che l’utente sta visitando) e i cookie di Google Analytics che tracciano l’utilizzo del web ma NON raccolgono dati personali dell’utente.


Si prega di notare che condivideremo i dati personali con la nostra consociata, Villaverdeltd. In nessun modo la nostra azienda divulghera’ dati personali a terze parti al di fuori della rete di Abrissi senza previa autorizzazione. Tuttavia nel caso in cui si dovesse comunicare tali dati presso terze parti, queste saranna selezionate per l’adempimento dei nostri obblighi contrattuali verso i clienti stessi ( ad esempio, società di consegna tali da organizzare spedizioni riguardo i beni di acquisto) o dove ci venga richiesto espressamente dalla legge.


Misure fisiche ed elettroniche appropriate sono disposte a salvaguardia e protezione dei dati personali in nostro controllo da accessi non autorizzati, uso improprio, alterazione, distruzione illegale o accidentale o perdita accidentale.

Solo nostri dipendenti autorizzati avranno accesso a tali dati e i gli stessi sono contrattualmente obbligati a rispettare la riservatezza dei tuoi dati personali.

Sforzandoci di proteggere tutti i dati personali in nostro possesso, non possiamo tuttavia garantirne la totale sicurezza durante la navigazione sul web. A questo proposito esortiamo a prendere ogni precauzione possibile al fine di proteggere i tuoi dati personali durante la navigazione sul web.


Ogni nostro cliente hai il diritto di richiedere una copia delle informazioni in nostro possesso. E’ possibile inoltre richiedere modifiche a tali dati personali nel caso si presentino inesattezze o si richieda un aggiornamento degli stessi.

Per richiedere copia delle vostre informazioni personali, vi invitiamo a contattarci utilizzando le informazioni a seguire. Documenti che provino l‘ identità del richiedente saranno necessari.

Per altre eventuali domande e/o dubbi sulla nostra informativa sulla privacy e sulle pratiche, vi preghiamo di contattarci al seguente indirizzo e-mail: info@abrissi.com


• This policy summarises the key points about how Abrissi S.r.l collects, uses and discloses personal data and ensures compliance with applicable laws and regulations.
• This policy applies to Abrissi S.r.l. and our sister company in UK, Villa Verde Limited (Company number 04811243).

ABRISSI S.r.l values the personal information that is entrusted to us by our customers.  It is extremely important to us that we uphold that trust in the way in which we handle, use, store and protect personal data. We are committed to adopting high standards in our protection of data and in addressing privacy concerns.

This statement explains how we use information you give us and the ways in which we protect your privacy. We may be required to change it from time to time so we recommend checking this statement occasionally.

This privacy statement applies to the information you give to us when you purchase goods from us and also when you use our web sites:  abrissi.com & villaverdeltd.com 

Please note that wherever we link to other sites not covered by this privacy statement we will title links appropriately so the user is aware that they are being forwarded to a third party site.



Personal data is information (including opinions) which relates to an individual and from which he or she can be identified either directly or indirectly through other data which the firm has or is likely to have in its possession. These individuals are sometimes referred to as data subjects.


Personal data is information (including opinions) which relates to an individual and from which he or she can be identified either directly or indirectly through other data which the firm has or is likely to have in its possession. These individuals are sometimes referred to as data subjects.

Principles of Data Protection

Data protection legislation requires that personal data must:

• be processed fairly, lawfully and transparently;
• be obtained for specific and lawful purposes;
• be kept accurate and up to date;
• be adequaterelevant and not excessive in relation to the purposes for which it is used;
• not be kept for longer than is necessary for the purposes for which it is used;
• be processed in accordance with the rights of individuals;  

• be kept secure to prevent unauthorised processing and accidental loss, damage or destruction.

We treat all personal information (which means any data from which you can be identified, including your name, address, email address etc.) that you provide to us, or that we obtain from you, in accordance with the provisions of applicable data protection legislation.

We use appropriate technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.

We also maintain log files that allow us to record visitors’ use of the site. Log files provide us with statistical information on how people use the site and what content people are viewing. Log files do not contain any personal information and they are not used to identify any individual patterns of use of the site.


As a company the type of data we collect and process falls into one of the following categories:

• Personal data obtained and created in relation to the supply of our goods;
• Personal data relating to users of our websites.
• Personal data relating to subscribers to our newsletters and other promotional materials.


• Personal Data obtained and created in relation to the supply of our goods.

This data will include your name and contact information as well as financial information (payment card details) which you use to purchase our goods. We will use and store this information to process your order and to supply you with our goods. We will keep details of your order (excluding payment details) for an appropriate period of time for purposes of aftercare and any queries raised by you about the products. We may share your contact information with third parties such as delivery companies or installers. The lawful basis for processing this data is performance of a contract with you.

• Personal data relating to users of our website

This data will include any contact information which you submit to us via the website “contact us” facility. It will also include technical data about your visit to the site including your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website. We may share this data with the website hosting provider. We process this data to administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) and to deliver relevant website content to you. The lawful basis for processing this data is our legitimate interests (to study how customers use our website, to develop our site and service, to grow our business and to inform our marketing strategy).

• Personal data relating to subscribers to our newsletters and other promotional materials

This data will include your contact information to which we send our newsletter and other information such as business information (email address, job title, who you work for). We will use this data to contact you with our newsletter or other communications such as product information and event invitations which we think are relevant to your interests and in line with your preferences. We may share this data with MailChimp (or similar organisations) who administer our email updates and newsletter on our behalf. The lawful basis for processing this data is consent and our legitimate interests (namely to grow our business and to inform our marketing strategy).


Cookies are pieces of data that are often created when you visit a web site and are stored in the cookie directory of your computer either temporarily or permanently. We only set first party cookies that aid in your use of the site and Google Analytics cookies which track web use but DO NOT collect any personal user data.


Please note that we will share personal data with our sister company, VillaverdeltdWe do not disclose your personal data to any third parties outside of the Abrissi network without your permission or where we need to do so to selected third parties for the performance of our contractual obligations (for example to delivery companies so we can arrange to send you your purchased goods) or where we are required to do so by law.


We have put in place appropriate physical and electronic measures to safeguard and secure the personal data that we have under our control from unauthorised access, improper use, alteration, unlawful or accidental destruction or accidental loss.

Only authorised employees will have access to your personal information. All employees who have access to your personal data are contractually obliged to respect the confidentiality of your personal data.

While we strive to protect your personal information, we cannot guarantee the security of the information you transmit to us. In this regard, we urge you to take every precaution to protect your personal data while you are on the Internet.


You have the right to request a copy of the information we hold on you. You may also request amendments to any personal data that we are holding about you which is factually inaccurate.
To request a copy of your personal information, contact us using the details below. You will be expected to provide proof of identity.

If you have any other questions or concerns about our privacy statement and practices, please contact us at info@abrissi.com.